Let's set up Signature.
Four short steps. No card, no commitment — a coordinator calls you within one business day to confirm the fit and book your Baseline Visit.
- Everything in Essential
- A named house manager who knows the place
- Everyday repairs included, up to eight hours a month — a patched wall, a dead outlet, a running toilet, a door that has dropped, a light that has stopped
- Same-day attendance, weekdays — subject to availability
- Quarterly walkthrough, and the seasonal program run for you
- Household staff get their own access — without seeing any pricing or billing information
- Keys held under written protocol; entry codes never stored
Beyond eight hours in a month, repairs are billed at the member rate of $150 an hour plus sales tax. Renovation, replacing a system outright and anything needing a filed permit stay separate — see what is not included.
Every membership starts with a Baseline Visit. We write down the condition of the home, and anything already broken is quoted there and then rather than quietly absorbed — so what you pay each month covers looking after the place, not catching up on it.
What membership does not coverServing New York City and The Hamptons; Miami and Los Angeles coming soon. Additional travel fees may apply for The Hamptons. If your building requires insurance beyond what we ordinarily carry — higher limits, a waiver of subrogation, additional named parties — an additional fee may apply. We tell you before anything is scheduled. We work weekdays, 8 AM to 5 PM Eastern.