Let's set up Essential.
Four short steps. No card, no commitment — a coordinator calls you within one business day to confirm the fit and book your Baseline Visit.
- The home care calendar, run for you — filters, grout and seals, stone, detectors, dryer vents, the annual HVAC, water-heater and audio-video checks
- Attendance the next business day, at a scheduled time
- Annual walkthrough with a written condition report
- Trades arranged, supervised and billed at cost plus 15%
Repairs found at your Baseline or later are quoted separately at the member rate of $150 an hour plus sales tax. Outside trades are arranged and supervised for you, and billed at cost plus 15%.
Every membership starts with a Baseline Visit. We write down the condition of the home, and anything already broken is quoted there and then rather than quietly absorbed — so what you pay each month covers looking after the place, not catching up on it.
What membership does not coverServing New York City and The Hamptons; Miami and Los Angeles coming soon. Additional travel fees may apply for The Hamptons. If your building requires insurance beyond what we ordinarily carry — higher limits, a waiver of subrogation, additional named parties — an additional fee may apply. We tell you before anything is scheduled. We work weekdays, 8 AM to 5 PM Eastern.